FAQ

Frequently Asked Questions


1. What is the estimated delivery time?

Delivery times vary depending on your location:


  • USA: 8–14 business days
  • North America: 7-20 business days
  • Europe: 8–20 business days



2. How can I track my order?

You’ll receive a tracking number by email once your order has been shipped.


3. Do you offer returns or refunds?

Yes. You have 14 days after delivery to request a return or refund. Contact us at [your email address].


4. Can I cancel my order?

If your order hasn’t been shipped yet, we can cancel it. Contact us quickly.


5. What if I receive a damaged or incorrect item?

We’re sorry! Send us a message with a photo, and we’ll offer a replacement or refund.